Urban 360 Services is committed to protecting the privacy and personal data of all users who interact with our website, mobile application, and service platform. This Privacy Policy explains how we collect, store, process, and safeguard personal information when customers use our services, register an account, submit inquiries, make payments, or communicate with our support team. By accessing or using our services, users consent to the collection and handling of their information in accordance with this policy.
We may collect personal information such as name, address, contact number, email ID, location details, payment information, and service preferences to deliver, manage, and improve our offerings. We also automatically collect certain technical information such as IP address, device details, browser type, and usage patterns to enhance user experience, maintain platform security, and improve service efficiency. All data is used strictly for business purposes such as account management, service booking, payment processing, customer support, marketing communications, and service personalization. We may send promotional updates, offers, and service reminders to registered users, and they can opt out of marketing communication at any time. Urban 360 Services does not sell, rent, or trade personal information to third parties; however, information may be shared with trusted service partners, professional technicians, payment gateways, and delivery providers strictly for the purpose of completing the requested service. We may also disclose information if required by law, legal proceedings, or to prevent fraud, abuse, or security risks. All stored data is protected through secure servers, encryption, authentication controls, and industry-standard security measures to prevent unauthorized access. Although we take strong precautions, no method of online transmission or storage is completely secure, and users acknowledge this risk by using our services.
Our platform may contain links to third-party websites or applications, and we are not responsible for their privacy practices or content. Users must be above the legal age of consent to use our services, and we do not knowingly collect data from minors. Users may contact us to update, correct, or delete their personal information, and may request closure of their account at any time. Urban 360 Services reserves the right to modify this Privacy Policy, and changes will become effective immediately upon posting on our platform. Continued use of our services after updates implies acceptance of the revised policy. For any queries regarding this Privacy Policy or data protection practices, users can reach out to our support team through the official contact details provided on our website.
